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Frequently Asked Questions


What is jesterswin.com?
Is it legal to play Vegas style games on jesterswin.com?
How do I participate and enter in the jesterswin.com promotion?
Why do you need my personal information to register?
Why do I need to fill out and submit the certification/disclaimer agreement before being able to receive my prize?
I am not a U.S. Citizen. Can I qualify to win at jesterswin.com?
Is my state allowed to participate?
I am not 18 years old. Can I participate in the promotion?
Can I enter the promotion without making a J pts purchase?
When does the promotion end and how will I know the date?
Do real people win at jesterswin.com?
How much do I need to wager my Free Play Chips in order to win a prize? Is there any minimum amount?
Do all games contribute the same percentage to playthrough?
Where can I request a cashout?
Which cashouts methods do I have available?
How long can it take for me to receive my prize?
Will it cost me anything to receive my cash prize?
Do I have to send a W9 form to receive my cashout?
When I attempt to make a purchase at I receive an error message.
What is a cookie?
How do I delete my cookies?
How do I change my email address?
How do I remove my email address from your email list?
I have a question not answered here. How do I contact jesterswin.com support team?


What is jesterswin.com?

JESTERS WIN is a truly unique online retail PROMOTION conjunction with jestersoutlet.com and at the same time it presents an opportunity to play the best Vegas style games.

Is it legal to play Vegas style games on jesterswin.com?

Jesterswin.com strictly abides by US laws governing promotions. These laws may change from time to time or State by State and is not offered where prohibited.

How do I participate and enter in the jesterswin.com promotion?

NO PURCHASE IS NECESSARY. A variety of ways participate are available. Click here to register your account. You will automatically receive your participants in the form of Free Play Chips into your account. Refer to HOW TO WIN page on this website for detailed instructions.

Why do you need my personal information to register?

In order to comply with the rules of this promotion we need to ensure that the prize cash out is issued to the correct person and that all players meet the minimum age restriction of 18 set out by this promotion. Your personal information is totally safe with JESTERS WIN. Please refer to our privacy policy for more information.

Why do I need to fill out and submit the certification/disclaimer agreement before being able to receive my prize?

This document is required by the rules set in order to conclude the promotion prize give away.

I am not a U.S. Citizen. Can I qualify to win at jesterswin.com?

Only legal residents of the USA who are eighteen (18) years of age or older at the time of the promotion entry are eligible for our promotion.

Is my state allowed to participate?

The following states are able to register for our promotion: Arizona, Alaska, California, Colorado, Delaware, Georgia, Hawaii, Idaho, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Minnesota, Missouri, New Mexico, New Hampshire, New Jersey, New York, Nebraska, Nevada, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, Rhode Island, Texas, Utah, Virginia, West Virginia and Wyoming.

I am not 18 years old. Can I participate in the promotion?

No. Any individual must be 18 years of age at the time of registering with jesterswin.com.

Can I enter the promotion without making a J pts purchase?

Yes, new players are given Free Play Chips to participate.

When does the promotion end and how will I know the date?

This promotion will end when $8,800,000 in prizes is paid out. This may be subject to change without any special notice.

Do real people win at jesterswin.com?

Definitely yes! Check out our Winners page to see how much has been won.

How much do I need to wager my Free Play Chips in order to win a prize? Is there any minimum amount?

Your initial balance must be played a total of 30 times and be over $50 in order to qualify as a prize. You will be automatically notified when you have completed both of these requirements.

Do all games contribute the same percentage to playthrough?

All slot games contribute 100% to playthrough.

Where can I request a cashout?

Login to your account and click on the Hamburger Icon ( ). Click on “Cashouts”, enter the amount you’d like to request for cashout, complete the trivia and save your request. You will then receive an e-mail with instructions on the Cashout process.

Which cashouts methods do I have available?

We currently support Wire transfers and Upaycard as payment methods for cashouts.

How long can it take for me to receive my prize?

Prizes are processed within 5 to 12 business days after complete documentation has been received.

Will it cost me anything to receive my cash prize?

No, we cover all handling costs so we will never ask you to send money to obtain your prize.

Do I have to send a W9 form to receive my cashout?

All U.S. Residents will be required to complete an IRS W-9 form if their total prize cash value equals US$600 or more.

When I attempt to make a purchase I receive an error message.

Errors are rare and uncommon, but once in a while they may occur. The error message you receive may be the result of an unexpected computer or browser error. If this happens please notify our Customer Support team immediately and they will help you resolve the issue and complete your purchase.

What is a cookie?

Cookies are small text files that websites place on your computer when you visit. Cookies are harmless files that allow us to store your preferences and personalize our web pages for you to ensure you have a delightful web experience. If a cookie becomes damaged or contains the wrong information, it may be necessary to delete the cookie.

How do I delete my cookies?

Click here for more information on how to clear cookies on most internet browsers: http://www.wikihow.com/Clear-Your-Browser's-Cookies.

How do I change my email address?

Please contact our 24 hours Live Chat and they will assist you with the process.

How do I remove my email address from your email list?

To remove your name from our email list, please open the email you received and click on the 'Unsubscribe' link. Follow the instructions to remove your email address from our mailing list. Please allow approximately 10 days for your request to be completed. PLEASE NOTE: when you remove yourself from our mailing list you will have to check responses for your classified ads, cash prizes and free games winnings notifications manually by logging into your account every time!

I have a question not answered here. How do I contact jesterswin.com support team?

You can contact us by email, telephone or Live Chat – please click here to contact us.

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